Shipping policy

At ModeAura, we're committed to delivering your order safely and on time, wherever you are in the world.

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Destinations We ship internationally to over 28 countries including the US, UK, UAE, Australia, Canada, Germany, France, Japan, Singapore, and more.

Estimated Delivery Times

  • Middle East & South Asia: 7–14 business days
  • Europe & North America: 10–20 business days
  • Australia & New Zealand: 12–20 business days
  • Rest of World: 14–25 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size. Free shipping may be available on qualifying orders.

Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer. ModeAura has no control over these charges and cannot predict their amount.

Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.

Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us within 7 days at but37715@gmail.com and we'll make it right